SellerAlert

Now catching Amazon seller notifications

Catch every listing suppression, customer message, compliance notification, and KYC notification before it costs you sales

SellerAlert helps sellers, agencies, and marketplace teams organize important notifications, spot urgent issues faster, and assign the right person before account health, listings, or stock are at risk.

Syncs with Slack ClickUp

SellerAlert — Tasks
PriorityMarketplaceCategoryStatusOwnerDue
UrgentAmazon (US)Product suppressionOpenMaria07/23/26
AI summary: ASIN suppressed for a suspected listing policy violation. Suggested next step — file an appeal within 24h.
NormalAmazon (UK)A-to-z claimIn progressSam07/26/26
LowAmazon (US)Policy noticeDoneMaria07/30/26
HighAmazon (US)Inventory has removal ordersIn progressAlex07/25/26
NormalAmazon (UK)Business updatesOpenPriya08/02/26
HighAmazon (UK)Listing has compliance requirementsOpenDean07/28/26
LowAmazon (US)Featured offer recommendationsIn progressZoe08/05/26

Built for the marketplace you sell on

Amazon

On the roadmap

eBayTikTok ShopWalmartMercariEtsy
The problem

Important seller notifications are easy to miss — until they become expensive.

Marketplace notifications do not always look urgent when they land in an inbox. A product suppression, stranded inventory notice, compliance issue, or performance warning can sit unread while your team is busy managing orders, ads, support, and listings.

By the time someone notices, the damage may already be happening.

Account suspensions can start with one missed warning

Performance notifications and compliance alerts need fast attention. When they are buried in email, your team may not see them until the issue has escalated.

Product suppressions can quietly stop sales

A suppressed ASIN can mean lost revenue, stranded stock, and urgent cleanup work — especially if nobody catches the notice quickly.

Stock can become stranded without the right person knowing

Inventory issues often need action from operations, catalog, or account management. If the alert is missed, stock can sit unavailable while sales are lost.

Claims and buyer issues have deadlines

A-to-z claims, buyer messages, return issues, and policy notices can hurt account health when responses are delayed.

Shared inboxes make ownership unclear

When everyone receives the same alert, it is easy to assume someone else is handling it.

Listing monitors do not catch every notification

Some tools watch listings for changes. SellerAlert focuses on the marketplace notifications sellers receive — including performance, compliance, inventory, claims, and account health messages.

The solution

Turn marketplace notifications into an organized action queue.

SellerAlert brings important seller notifications into one place, identifies what needs attention, and helps your team assign, track, and resolve alerts before they turn into bigger account or inventory problems.

Instead of digging through inboxes or forwarding screenshots between team members, your team gets a clear queue of what happened, why it matters, who owns it, and what needs to happen next.

  1. Notification receivedFrom every marketplace you sell on
  2. Prioritized & categorizedBy urgency, category & marketplace
  3. Assigned to ownerRouted to the right teammate or team
  4. Resolved & trackedWith full history saved for every alert
How it works

How SellerAlert helps your team act faster

Features

Everything you need to stay ahead.

Eight pieces that turn a chaotic marketplace inbox into a triaged queue your team can finish before lunch.

Instant Alerts

Catch time-sensitive seller notifications before they disappear inside a crowded inbox.

Smart Triage

Auto-route tasks by type, priority, marketplace, keyword, or ASIN to the right teammate.

AI Suggested Replies

Generate draft replies for support-related alerts so your team can respond faster with less manual writing.

Service Protocol Library

Upload SOPs, escalation rules, warranty policies, and service guidelines so replies follow your process.

Assignment Rules

Route tasks to the right person based on alert type, urgency, product, marketplace, or team responsibility.

Reply From SellerAlert

For supported buyer-message workflows, review, edit, and send replies from inside SellerAlert without constantly switching back to Seller Central.

Supported message types only

Analytics Dashboard

See alert volume, response times, open tasks, resolution progress, and team workload.

Slack & ClickUp Integration

Push urgent alerts straight into Slack and spin up matching ClickUp tasks automatically, so your team can act from the tools they already live in.

Reply from SellerAlert

Respond to buyer messages without leaving SellerAlert.

Review the AI-drafted reply, make any edits, and send — all from the same place you caught the alert. Available for supported buyer-message workflows and marketplace permissions.

SellerAlert — Buyer Messages
James D.Amazon US
Hi, I ordered this 5 days ago and the tracking hasn't updated. Where is my order?
Needs reply
Amelia R.Amazon UK
You: We've started your refund — you'll see it in 3-5 days.
Replied
Marcus T.Amazon US
You: Sorry about that! We've filed a replacement request for you.
Replied
Sophia K.Amazon DE
Do you have this in a different size?
Needs reply
Liam O.Amazon CA
You: Great news — that item is back in stock now!
Replied
James D. · Amazon · Buyer Message

“Hi, I ordered this 5 days ago and the tracking hasn’t updated. Where is my order?”

AI Suggested Reply

Thanks for reaching out! We’ve checked with the carrier — your package is in transit and slightly delayed. It should arrive within 2 business days, and we’ll keep an eye on it for you.

Who it's for

Designed for the teams responsible for seller accounts.

For marketplace sellers

Stay ahead of account health alerts, suppressions, claims, and inventory notices without checking multiple inboxes all day.

For Amazon agencies

Manage important client notifications in one queue and assign each issue to the right account manager.

For VAs and support teams

Know which alerts need action, what they mean, and who should handle them.

For operations teams

Catch stock-related issues, stranded inventory notices, and fulfillment alerts before they affect availability.

For account managers

Track open issues, response ownership, and resolution status across accounts.

For compliance teams

Catch policy violations, compliance requirements, and account health risks before they escalate into suspensions.

Sorted automatically

Every alert, filed under a category you recognize.

We read each Amazon notification and sort it into one of these. No filters to build, no rules to maintain.

OrderReturnClaimListingAccount HealthBuyer MessageInbound ShipmentFBA ShipmentRefundGrade & ResellComplianceInventoryPricing & OfferReportMarketing
Pricing

Simple pricing for sellers and marketplace teams.

Free

For sellers who want a better way to organize important marketplace notifications.

$0/ month

Start free
  • 30 AI-classified alerts / month
  • 1 marketplace
  • 1 team member
  • Email notifications
  • AI classification
Most popular

Pro

For sellers, agencies, and teams that need alert ownership, prioritization, and workflow management.

$29billed monthly

Start Pro
  • 500 AI-classified alerts / month
  • Up to 3 marketplaces
  • Up to 10 team members
  • Linked accounts for agencies, $19 / month each
  • Reply to Amazon buyer messages
  • AI-drafted replies and auto-acknowledge
  • Slack integration
  • ClickUp integration
  • Assignment rules
  • AI response templates
  • Seller scenarios

All your alerts, all your marketplaces,
all caught before they cost you sales.

One queue for every notification, every teammate, and every marketplace you sell on.

SellerAlert — Tasks
PriorityMarketplaceCategoryStatusOwnerDueDate created
UrgentAmazon (US)Product suppressionOpenMaria07/23/2607/20/26
AI summary: ASIN suppressed for a suspected listing policy violation. Suggested next step — file an appeal within 24h.
NormalAmazon (UK)A-to-z claimIn progressSam07/26/2607/24/26
LowAmazon (US)Policy noticeDoneMaria07/30/2607/27/26
HighAmazon (US)Inventory has removal ordersIn progressAlex07/25/2607/23/26
NormalAmazon (UK)Business updatesOpenPriya08/02/2607/29/26
HighAmazon (UK)Listing has compliance requirementsOpenDean07/28/2607/26/26
LowAmazon (US)Featured offer recommendationsIn progressZoe08/05/2608/01/26

Frequently asked questions

How does SellerAlert get my marketplace notifications?
When you connect a marketplace, we generate a unique inbox address (e.g. a8f3k2x9@your-domain). You forward your marketplace's notification emails to that address. We receive them, classify them with AI, and turn them into actionable tasks.
How do I connect my marketplace?
Go to Marketplaces, add a connection, and copy the generated inbox email. Then set up forwarding from your marketplace so its notifications arrive at that address. A step-by-step video walkthrough is coming soon. The address is random and private, so keep it to yourself.
How does SellerAlert decide what’s a task and what type it is?
Every inbound email is classified by AI into one of around 20 types (order, return, claim, buyer message, account health, and more), each with a priority and a suggested action. It uses your company description, product catalog, and seller preferences as context.
How do I get alerted without getting spammed?
Alerts go out via email, Slack, and ClickUp. In Settings → Notifications you control quiet hours, a minimum priority threshold, and digest mode, so you only get pinged for what matters. Urgent tasks escalate automatically based on response-time targets.
What’s the difference between Free and Pro?
Pro raises limits on things like team size and monthly task volume. You can upgrade, manage payment, and view invoices anytime from the Billing page.